The checklist is not a checklist. (U)
8 items
The checklist is not a checklist. (U)
People like being listened to. (U)
Consensus is nice if you can get it. (U)
You can’t have done it until you do it. (U)
Preemptively escalate. (U)
Authority is granted. Credibility is earned. (U)
Equanimity is contagious. (U)
Intentional. Transparent. Inclusive. Accountable. (U)